How can we help?
Check the frequently asked questions first, and get in touch anytime if you need more help.
Game guide
PopRise is a cheerful casual puzzle about popping colorful jelly blocks. The rules are simple!
The basics
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Match 3 or more
When 3+ same-color blocks connect up, down, left, or right, tap them to pop them all at once.
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Mind the rising blocks
New rows keep pushing up from the bottom. If the blocks reach the top, it's game over!
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Bigger is better
The more blocks you pop at once, the more points you score. 5 beats 3, and 8 beats 5!
Combo for big scores
Pop again right after a pop to build a combo. The longer your combo runs, the more points each pop gives — and good combos earn you items. Pause too long or mistap and it breaks, so keep the rhythm!
Level & speed
Clearing blocks raises your level, and higher levels make new rows rise faster. The early levels are relaxed, so take your time to get the hang of it.
5 items
Good combos fill the item slots at the bottom of the screen. Tap a slot to use one when things get tight.
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Bomb Clears a 5×5 area of blocks around the spot you tap. -
Clock Stops new rows from rising for 3 seconds. -
Hammer Break blocks one at a time for 3 seconds. -
Shuffle Re-randomizes the colors of every block on the board. -
Star Clears every block of the color you tap — the strongest item!
Scoring tips
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One big pop beats many small ones — gather a color, then clear it all at once.
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Pop again right away to keep your combo alive.
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Don't hoard items — use Star or Bomb to escape a tight spot.
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Short on time? Use the Clock. Stuck? Shuffle for a fresh board.
Frequently asked questions
The questions we hear most often.
Launch Where can I download the game?
It's out now on both stores — the App Store for iOS and Google Play for Android.
Launch Which devices can I play on?
Both iOS and Android phones are supported. Supported devices and minimum specs will be kept up to date on this page.
Gameplay What is the Daily Challenge?
A fresh challenge opens every day, and everyone who plays it starts from the same board. You get one attempt per day, and your run lands on the challenge leaderboard.
Gameplay When does the Daily Challenge reset?
A new challenge opens once a day. The challenge screen in-game shows exactly how long is left until the next one.
Gameplay Can I use items in the Daily Challenge?
Yes — you earn and use items with combos exactly as you do in a normal game. The only difference is that everyone starts from the same board.
Gameplay The Daily Challenge won't open.
The Daily Challenge needs an internet connection. Please check your connection and try again in a moment. If it still fails, let us know through the contact form below.
Account & data Will my progress carry over if I change devices?
We're building it so your progress carries over when you switch devices. Details on account linking and data transfer will be shared as soon as they're ready.
Account & data I want to delete my account and personal data.
To delete your account and related data, send a request via the contact form below or follow the steps in our Privacy Policy. We’ll process it once we confirm your request.
Payment I'm having trouble with a payment or purchase.
Please reach out through the contact form below. Including your order number (receipt) helps us help you faster.
Ads I watched an ad but didn't get the reward.
Please check your network connection and try again in a moment. If it keeps happening, let us know through the contact form and we’ll look into it.
Technical The app won't start or keeps crashing.
Please update the app and your device OS to the latest version and restart. If it still happens, contact us with your device model, OS version, and app version.
Contact How soon will I get a reply?
We usually reply within 2–3 business days. Thanks for your patience when things get busy.
Contact us
Didn't find your answer in the FAQ? Leave us a message below and we'll help as fast as we can.